Virtual switchboard

Your calls, viewed and managed in real-time

SalVoip’s virtual switchboard makes it simple to manage users, create sophisticated call flows and give your business a professional front-end.

Simple, powerful call and user administration from our virtual switchboard.

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voip ivr and call management

Manage larger teams easily, with
real-time visibility and control

SalVoip’s virtual switchboard allows you to manage calls and users in real-time from a single, simple-to-use interface.

With the virtual switchboard you can transfer calls, park and retrieve them. You can track calls in real-time to resolve bottlenecks and missed call problems. You can manage users, view their presence and make sure that inbound calls always get answered… It’s never been easier to create sophisticated routing!

Manage your telephony effectively with our virtual switchboard.

Small business voip ivR

Route callers to the right person or team and
make sure that all calls get answered

Here’s how that might work…

Inbound calls are the lifeblood of your business so it’s essential that they are answered promptly, by the right person.

SalVoip’s virtual switchboard allows you to create sophisticated inbound call flows to help make certain that all calls get routed to the person or team. With SalVoip, no call goes unanswered

SalVoip’s virtual switchboard provides a professional front-end for your business with a simple, drag and drop interface.

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Your virtual switchboard

It’s easy to build a business
switchboard with SalVoip

Create ring groups

A ring group is simply a set of users who work in the same department or do similar things. You could have a ring group for sales, one for support, one for accounts and so on.

Calls can then be configured to ’ring all available’ in the group which helps to ensure that the right team answer the call.

Create rules

Rules allow you to manage inbound calls in the way that suits your business best.

Want to play an ‘out of hours’ message when the office is closed, send sales calls to voicemail while the meeting is on or route account calls to sales after 3pm? That’s easily done.

View and manage all your inbound calls in real-time

SalVoip’s virtual switchboard gives you the visibility you need to manage and optimise your inbound calls in real-time.

You can watch calls as they move through the system. If you find any bottlenecks you can troubleshoot in real-time to ensure that all calls are handled effectively.

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Thousands of businesses across the world trust SalVoip for all of their most vital business communications. Why not be the next?

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