Voip pbx features

Choose your own toll-free number so customers can call you free of charge.

Choose a local number from our growing list of countries and cities.

Record your calls and store them for instant playback, review. PCI compliant.

SalVoip complies with all the relevant E911 regulations around emergency calling.

Access detailed information about queues, ring time, call duration and more.

Bring your existing numbers with you when you move to SalVoip, porting is free!

Manage your SalVoip system from anywhere with out intuitive web portal.

Automatic redirection in the event of internet failure, never miss a call.

Simultaneously access SalVoip from a deskphone, softphone or mobile app.

Manage all your SIP phones with one click central provisioning.

Turn any screen into an instant call centre wall board in a few simple clicks.

Create a professional front end and manage your company’s phones with simple drag & drop

Customisable voicemail for every extension, access online, by phone or email.

Professionally manage your inbound calls, direct calls instantly to the right person.

4 digit extension dialling to simply and quickly reach all your company contacts.

Make sure that calls are answered by the right person with customised ring groups.

Manage inbound traffic and distribute calls effectively with customisable ACD queues.

Build a service that reflects the daily rhythm of your business with time based routing.

Create customised messages and musical interludes for callers on hold.

Transfer calls quickly and easily with our built-in company directory.

Instantly transfer calls to any extension on your system, anywhere in the world.

Be alerted to incoming calls as they arrive even when your line is busy.

Make calls available to all agents in a specific ring group with call pickup.

Direct calls to a virtual ‘parking space’, ready for agents to pick up on their extension.

Send SMS text messages directly through our softphone and control panel.

Send and receive faxes directly from the online control panel to your own fax gateway.

Create audio prompts automatically in eight languages.

Calling into Spain? Present a Spanish caller ID. Caller ID is configurable on the fly.

Quickly create virtual conference rooms for an unlimited number of participants.

Show and tell! Share your screen with other SalVoip users.

Share files instantly with team members. Bring more detail to conference calls.

Barge in and interrupt live calls to speak to all parties.

Drop into a live call and provide some helpful hints to your agent in ‘whisper mode’.

Drop in on and listen to live calls to monitor and review agents’ performance.

See who is and who isn’t available for a call instantly with user presence indicators.

Calls are handled better when you can brief your team mates before the call is transferred.

Send a quick message to your colleagues instead of calling to save time.

Move agents from desk to desk and re-configure phone services within seconds.

Take SalVoip with you wherever you go with our Android and iOS apps.

Automatically forward calls to multiple external numbers (mobile or landline)

Make instant connections with click to call, access your contacts instantly.

Turn voicemail messages into e-mail transcripts. Access your messages anywhere.

Get a desktop alert for incoming calls, click to answer instantly.

SalVoip works out of the box with your favourite CRMs and applications.

Configure and customise your own analytics dashboard to track what matters in real time.

Track your team’s KPIs from a simple, central dashboard. Monitor wait times, missed calls and more.

Track calls in real-time to address bottlenecks, extended wait times and dropped calls.

Categorize and label calls, both in real time and as historical records. Tag and filter calls for better analysis.

Allow your customers to request a call on your website and connect them with the right person instantly.

Use our 247LiveChat service to allow your website visitors to receive instant personalized assistance.

Allows attributing particular phone calls to individual Landing Page visits.

SalVoip is already integrated with popular CRMs like Salesforce and Zoho.

Integration with Zapier means that you can link SalVoip with just a few simple zaps.